The Benefaction of EFL Teacher Communication Skills on Students’ Oral Communication Performance in Online Class

Nowadays, 4.0 Education 4.0 is a new paradigm in educational context in which it focuses on the innovation and
maximizes the use of information, internet, and technology. Teacher has some essential roles in the classroom. One
of those roles is teacher as a facilitator and communicator. Teachers facilitate the students in the classroom. They
help them in conducting the teaching and learning process. Teachers talk to the students during the activities in the
classroom. It is important to know whether the teacher applies the communication skills properly in the classroom or
not; and the students’ perception about the teachers’ communication skills contribution on their speaking performance.
This study applied qualitative method. The data were collected by observation, questionnaire, and interview. The
researcher collected, analyzed and interpreted a variety of data to reveal the kinds of communication skills that were
used by the lecturer in the class, and then found the students’ perception about the lecturer communication skills
toward their oral communication performance. The data resources were the lecturers’ verbal and non-verbal
communication applied in the classroom. The sources of the data based on the observation taken from one English
lecturer in public university and one of English lecturer in private university. In addition, the interview taken from
students of those lecturers. The non-verbal communication skills that were applied by the teachers. Each
communication skill applied by the teacher had effect on students’ oral communication performance, whether it was
directly or indirectly effective on students’ oral communication performance. Not all verbal communication could be
effective directly on the students’ oral communication performance or not all non-verbal communication skills could
be effective on the students’ oral communication performance.